Utility Billing Information

Service Periods
Delinquient Information
Disputed Bills
Returned Checks

SERVICE PERIODS  (back to top of page)

METERED:
If your location is charged a metered water or sewer rate the service period appearing on your bill is from reading date to reading date. Any flat rate service charge also appearing on the bill will differ from these dates.  

FLAT RATE:
If your location is billed on a flat rate, the service period appearing on your bill is from billing date to billing date.

DELINQUENT INFORMATION   (back to top of page)

Bills are due and payable upon receipt and become delinquent at the end of each billing cycle in which they are issued. If not received in our office by payment due date, bills are delinquent and subject to the following fees: 

A collection fee of $37.25 will be charged on all accounts referred for collection.

DISPUTED BILLS   (back to top of page)

Should be paid under written protest prior to delinquent date in order to ensure that service is not discontinued or service charges assessed. Protests should be addressed to: City of Modesto, Collections Division, PO Box 767, Modesto, CA, 95353-0767.

RETURNED CHECKS   (back to top of page)

A $25.00 charge will be imposed for all checks returned by the bank unpaid and your service may be subject to immediate disconnect.

Lobby Hours   (back to top of page)

Our lobby hours at 1010 10th Street, 2nd Floor, Ste #2100 are 7:30am - 5:00pm, Monday through Friday.

THANK YOU FOR YOUR PROMPT PAYMENT